Effective date: May 24, 2018
What information we collect about you
User Files: We store user-uploaded files as well as the processed output files for the sole purpose of giving you enough time to download them.
Technical information we collect when you use our products
Web Logs: When you use our website, our servers automatically record information ("log data"), including information that your browser sends whenever you visit a website. This log data may include your Internet Protocol address (IP), the address of the web pages you visited, browser type and settings, the date and time of your request and cookie data.
Cookies and Tracking Technologies: We and our third party partners, such as our analytics partners, cloud storage providers such as Google Drive or Dropbox, use various technologies to collect information, such as cookies and other tracking technologies (e.g., web beacons, device identifiers and pixels) to provide functionality and to recognize you across different Services and devices. You can opt out from analytics cookies by instructing your browser to send the Do Not Track signal.
How we use information we collect
We use the information we collect to provide the Services to you.
We use your Contact information, such as email address, to communicate with you and provide you with customer support.
How and when we share information
Law enforcement agencies or government agencies. We only share information if we believe that disclosure is reasonably necessary to comply with a law, regulation or legal request; to protect the safety, rights, or property of the public, any person, or our Services; or to detect, prevent, or otherwise address fraud, security or technical issues.
How we store and secure information we collect
Information storage and security
We use data hosting service providers in the United States to host the information we collect, and we use technical measures to secure your data.
While we implement safeguards designed to protect your information, no security system is impenetrable and due to the inherent nature of the Internet, we cannot guarantee that data, during transmission through the Internet or while stored on our systems or otherwise in our care, is absolutely safe from intrusion by others.
User Files: All user-uploaded files as well as the processed output files will be permanently deleted 5 hours after upload or processing respectively. We store the files for the sole purpose of giving you enough time to process and download them. No backups are made of these files. During these 5 hours, we don’t access your files without your explicit permission.
How to access and control your information
If you'd like to access or delete your information please contact us.
Our policy towards children
Children under 18 are not allowed to use our Services.
You can contact us at [email protected]
You are not allowed to upload and process content or engage in behavior that violates anyone’s Intellectual Property Right.
ALL PRODUCTS ARE PROVIDED "AS IS," AND PDFPOCKET AND ITS SUPPLIERS EXPRESSLY DISCLAIM ANY AND ALL WARRANTIES AND REPRESENTATIONS OF ANY KIND, INCLUDING ANY WARRANTY OF NON-INFRINGEMENT, TITLE, FITNESS FOR A PARTICULAR PURPOSE, FUNCTIONALITY, OR MERCHANTABILITY, WHETHER EXPRESS, IMPLIED, OR STATUTORY. YOU MAY HAVE OTHER STATUTORY RIGHTS, BUT THE DURATION OF STATUTORILY REQUIRED WARRANTIES, IF ANY, SHALL BE LIMITED TO THE SHORTEST PERIOD PERMITTED BY LAW. PDFPOCKET SHALL NOT BE LIABLE FOR DELAYS, INTERRUPTIONS, SERVICE FAILURES AND OTHER PROBLEMS INHERENT IN USE OF THE INTERNET AND ELECTRONIC COMMUNICATIONS OR OTHER SYSTEMS OUTSIDE THE REASONABLE CONTROL OF PDFPOCKET. TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER PDFPOCKET NOR ANY OF ITS THIRD PARTY SUPPLIERS MAKES ANY REPRESENTATION, WARRANTY OR GUARANTEE AS TO THE RELIABILITY, TIMELINESS, QUALITY, SUITABILITY, TRUTH, AVAILABILITY, ACCURACY OR COMPLETENESS OF ANY PRODUCTS OR ANY CONTENT THEREIN OR GENERATED THEREWITH, OR THAT: (A) THE USE OF ANY PRODUCTS WILL BE SECURE, TIMELY, UNINTERRUPTED OR ERROR-FREE; (B) THE PRODUCTS WILL OPERATE IN COMBINATION WITH ANY OTHER HARDWARE, SOFTWARE, SYSTEM, OR DATA; (C) THE PRODUCTS (OR ANY PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIAL PURCHASED OR OBTAINED BY YOU THROUGH THE PRODUCTS) WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS); (D) ANY STORED DATA WILL BE ACCURATE OR RELIABLE OR THAT ANY STORED DATA WILL NOT BE LOST OR CORRUPTED; (E) ERRORS OR DEFECTS WILL BE CORRECTED; OR (F) THE PRODUCTS (OR ANY SERVER(S) THAT MAKE A HOSTED SERVICE AVAILABLE) ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.